Patient Billing

Accessible. Affordable. Actionable.

No qualified patient should go without necessary testing due to cost.

five patients



one patient


(individual patient responsibility amounts may vary)



Excellent Coverage, Personalized Support

At Ambry, we believe that each person should be treated as an individual when it comes to genetic testing. This remains true as it pertains to the cost associated with testing. Our goal is to provide you with our high quality genetic testing without cost being a barrier or burden.

Ambry's Patient Assistance Program philosophy aims to make genetic testing affordable for all patients by addressing the amount each patient will be required to pay as determined by the testing ordered and their insurance coverage. Patients can elect to be considered by providing the requested financial information at the bottom of the Test Requisition Form (TRF). Our team of trained billing specialists will do the rest.


Many insurance plans cover genetic testing and Ambry is contracted with the majority of U.S. health plans Your Out-of-Pocket cost may vary based on your individual plan. We offer personalized verification of insurance coverage and will consider your personal financial situation upon request.

Insurance Lists by Region

Ambry Genetics is contracted with numerous health plans and institutions. Although specific plans and geographic coverage may vary, Ambry is committed to making the genetic testing process as simple and cost-effective as possible.

Below are links to lists of our contracted health plans by region:

Patient Portal

Ambry now offers an easy way to pay your bills online through our Patient Payment Portal.

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We offer competitive cash pricing when insurance is not an option.

A team of dedicated specialists is available to answer any questions you may have. Call or email our Billing Support team at +1 949-900-5795 or with any questions.

At Ambry, we understand that there is no "one-size-fits-all" in healthcare; that's why we will consider your personal financial situation to help make our high-quality genetic testing affordable to you.

Frequently Asked Questions

Coverage will depend upon various factors, such as your health plan's testing criteria and benefit design, and the medical necessity of the test being ordered. Ambry has a dedicated team that will discuss these issues with you.
Each individual's costs may be different depending upon a variety of factors. We are committed to helping you receive the testing you need, by considering all relevant factors that may qualify you for financial assistance.
If you are responsible for any costs, the billing process may take up to 90 days, but in rare instances may take longer.
For the most up-to-date information regarding our billing policy, all questions should be directed to our Billing Department at +1 949-900-5795.
Through our Patient Assistance Program we will proactively consider your personal situation if your financial information is provided on the TRF or supplemental forms. Please do not hesitate to contact our Patient Financial Service team directly for more information about our Patient Assistance Program by emailing us at or calling us at +1 949-900-5795.
We offer test cancellations within 7 days of the sample receipt date. However, if you are eligible for financial assistance, we are confident that cost will not be a barrier.
If you ever have any problems with your patient statement, please contact our Billing Department and we will discuss your situation to ensure information accuracy and update as needed.
  • If you are submitting to your insurance, we offer personalized verification of insurance coverage and will always consider your personal situation for final costs. Typically, your OOP is the deductible, co-pay, or co-insurance amounts as indicated by your health plan. Many insurance plans cover genetic testing.
  • Ambry will provide you with an estimate of the patient responsibility based on the test ordered, estimated reimbursement and the specific insurer's contracted rates, in addition to your personal insurance and financial situation.
  • Your final OOP may be adjusted if, when filling out the TRF with your doctor or genetic counselor, you elected to be considered for our Patient Assistance Program and meet Patient Assistance Program's eligibility requirements. Your OOP may also be adjusted by your insurance company during the evaluation and processing of your claim.

Patient Forms

Patient Assistance Program Application English | Spanish

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