The CARE Program

Comprehensive Assessment
Risk and Education
CARE portal + iPhone image
CARE portal + iPhone image

What is CARE?

CARE identifies patients at increased risk for diseases—earlier. Developed to provide physicians and patients with genetic insights and support, we’re making it easy to guide medical management and make personalized treatment decisions.

As a true end-to-solution, CARE streamlines screening, provides education on genetic testing, and links test ordering and results together in one online platform. Now you can focus on what matters most—better, more informed care.

CARE Platform


Facilitate recommendations for increased screening and personalized medical management

Identify at-risk family members

Integrates seamlessly into your existing workflow

Health Executives

Simplify the screening, testing, and management of genetic testing for patients

A customized system tailored to work with your specific protocol and needs

Creates standardization between providers across health systems


Fine-tune your screening plan and health management

Speak with a genetic counselor to discuss your results

No-cost testing for close relatives

Together, we have the potential to improve the lives of thousands of patients.

JT Ross Enterprise Solutions Executive
JT Ross Portrait

Ready to Explore CARE?

Discover why hundreds of providers are partnering with CARE to provide personalized disease risk information.

Why Choose CARE?

Genetic testing should be offered to more individuals with suspected inherited cancer risk, but it also needs to be managed in an effective and efficient way.

The CARE Program streamlines this entire process so the focus can be on helping patients and providing accurate results, not time-consuming paperwork and communications logistics. Manage patient information between healthcare providers, clinics and genetic counselors in an all-in-one efficient platform.

For Your Patients Who May Be At Risk

The CARE Program provides a complete platform for managing patients and their results:

  • Streamlined screening assessment to identify those at risk
  • Pre-test education and genetic testing services
  • Results received directly through the platform
  • Post-test counseling to those who qualify

How Does CARE Work?

A seamless solution for identifying the most at-risk patients.

CARE Phone Icon


Using Ambry’s Virtual Assistant (AVA) High-Risk Screening Tool

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Pre-Test Education

How genetic testing can guide early detection & prevention

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Genetic Testing

Ordered through Ambry for qualified individuals

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Results Delivery

Test results are delivered to the ordering provider, and in most cases Ambry’s Virtual Assistant (AVA) will reach out to patients about next steps

CARE Chat Icon

Post-Test Genetic Counseling

Made available to all patients who have testing

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Increase quality, decrease liability

CARE Benefits

Implementation Benefits

Implementation Benefits

Customizable, easily adjusted based on needs

Ambry takes a hands-on approach to implementation to make it a successful program for you

Our team is clinically driven and takes special care throughout the process to deliver the best patient and provider experience

Technical Benefits

Technical Benefits

Secure database and provider portal — HIPAA compliant

Data-driven approach helps you monitor your patient population

Web-based & built using Javascript framework — access the system from any browser, anytime, nothing to install

What Our Clients Say

What Our Clients Say


Responsive with changes and updates

Visually appealing, easy-to-access marketing materials

CARE Support

Ambry’s Virtual Assistant (AVA)

AVA is an easy-to-use, secure tool that collects family and personal histories, provides pre-test education, and assists with patient scheduling of genetic counseling appointments.

Personalized Online Portals

Our online portals are customized for patients, providers, and healthcare staff. CARE provides on-demand reporting, in and out-of-network referrals, and pre and post-test education.

CARE Digital

Available 24/7 online, gain instant access to everything you need to promote testing through CARE. Our cobranded marketing materials, training documents, videos, and more are updated frequently to help you source the latest resources from anywhere.

Post-Test Genetic Counseling for Patients

Telehealth appointments are available within 24 hours and patient scheduling can be accessed on any mobile device via the virtual assistant.

CARE in the News


Through the CARE Program, eligible patients will receive genetic testing through Ambry Genetics. Due to Ambry’s extensive contracts with commercial payers (covering 95% of insured lives), testing is affordable and accessible for the majority of patients. Four out of five patients pay $0 and for those who do pay, they pay on average less than $100. For additional questions on billing, please contact Ambry at +1 949-900-5500 or
A patient’s personal and family history of cancer will be evaluated to determine if they are eligible for hereditary cancer genetic testing. Our program uses National Comprehensive Cancer Network (NCCN) genetic testing criteria, which outline various factors that may indicate a need for genetic testing, such as type of cancer, age of diagnosis, and number of family members with cancer. Any patient who meets these criteria will be offered genetic testing.

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